Garage Door Repair Scottsdale

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Trusted by Scottsdale residences since 2010
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MasterCraft Garage Door Service LLC
MasterCraft Garage Door Service LLC
4.9
Based on 453 reviews
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Roger MavesRoger Maves
04:24 11 Oct 24
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices
Cameron McDonaldCameron McDonald
19:04 08 Oct 24
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs!
Harry PedersenHarry Pedersen
05:43 05 Oct 24
Lonnie StradlingLonnie Stradling
00:49 05 Oct 24
Julie BlakeJulie Blake
20:24 03 Oct 24
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous!
Debbie SowderDebbie Sowder
00:34 19 Aug 24
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did improve it somewhat. New garage door opener was quoted between $674-$1,049. Initial appointment was rescheduled by company. Service tech was only a few minutes later than the time for the rescheduled appointment.
Melanie ReagleMelanie Reagle
16:37 11 Aug 24
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers)There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently.Always great service!
Kathy WuoriKathy Wuori
20:10 09 Aug 24
Best price and very best customer service. Nigel was so professional and knowledgeable and just a very nice person. I highly recommend MasterCraft.
John HunterJohn Hunter
18:54 09 Aug 24
Great service as always! Thanks.
Thomas SmithThomas Smith
20:17 07 Aug 24
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed my outside keypad and my car. Those are headaches l don’t have to sweat now. Thanks!
Larry MarchmanLarry Marchman
23:25 05 Aug 24
Excellent! Thank you Nigel & Stuart.
Richard KosarRichard Kosar
01:11 31 Jul 24
Excellent service and attitude.Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job.I was really impressed with both of them.I've already told them when the other opener gives up it's magic I'll be calling them back.
ryan belairryan belair
17:57 07 Jul 24
Great service! Called before arrival, did what was asked of them. Garage works great and paint match looks incredible. Couldn’t recommend more
Joel KanterJoel Kanter
14:04 06 Jul 24
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel!
susan portersusan porter
17:31 04 Jul 24
William ShermanWilliam Sherman
22:36 19 Jun 24
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would highly recommend and will use again.
Paul ScivettiPaul Scivetti
02:57 15 Jun 24
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around.
burnbrother3burnbrother3
17:20 22 May 24
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended.
Sandy LittleSandy Little
16:39 17 May 24
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set!
Matthew ForemanMatthew Foreman
18:53 15 Jan 24
Great service, professional and communicative
Daniel BotterillDaniel Botterill
21:04 12 Jan 24
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Tony MarkosTony Markos
19:21 12 Jan 24
The service was excellent!
Josh KaufmabJosh Kaufmab
04:11 11 Jan 24
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
Edward FlynnEdward Flynn
02:35 11 Jan 24
Prompt, courteous, and professional. Great job Nigel!
Art LeeArt Lee
02:41 13 Dec 23
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
Derek FettersDerek Fetters
19:55 30 Nov 23
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
Michael & Shirley KriegerMichael & Shirley Krieger
17:51 03 Nov 23
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Bill BraceBill Brace
08:34 30 Oct 23
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Chris WeaverChris Weaver
18:01 27 Oct 23
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Allen HollowayAllen Holloway
21:03 23 Oct 23
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Manuel D ValenzuelaManuel D Valenzuela
15:27 23 Oct 23
Great communication! Reasonable prices and the job was completed quickly.
Robert DolenRobert Dolen
18:52 19 Oct 23
Good job!
Allison SadowAllison Sadow
03:18 19 Oct 23
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Christian AlexanderChristian Alexander
02:19 19 Oct 23
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Linda KLinda K
17:37 16 Oct 23
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Chris HalesChris Hales
17:04 14 Oct 23
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Kathleen HoufKathleen Houf
13:51 13 Oct 23
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
Shané GShané G
21:55 02 Oct 23
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Pj StortzPj Stortz
00:38 13 Sep 23
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
P MackP Mack
20:11 11 Sep 23
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
adam katzadam katz
22:11 01 Sep 23
Extremely conscientious group! Eric was great, professional, and on time.
JanJan
00:53 30 Aug 23
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
ronald romeroronald romero
14:34 29 Aug 23
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
John PryorJohn Pryor
22:42 28 Aug 23
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Doug LDoug L
01:00 02 Aug 23
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
Kolynn GardeaKolynn Gardea
22:11 21 Jul 23
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
Jody AdamsJody Adams
21:13 02 Jun 23
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they text you when they are on the way along with a picture of the service provider. I would highly recommend MasterCraft. Our tech, Eric, did a great job!
Red 6Red 6
01:25 24 May 23
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Adam MartinAdam Martin
23:31 02 May 23
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
Roceleigh EdaRoceleigh Eda
18:58 26 Apr 23
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Michael FordMichael Ford
13:46 23 Apr 23
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Tim ZeeTim Zee
00:28 20 Mar 23
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Madhu MuruvandaMadhu Muruvanda
00:15 24 Feb 23
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Scott ApplebachScott Applebach
17:06 16 Feb 23
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
Debi & Bill MorrisseyDebi & Bill Morrissey
05:27 23 Dec 22
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Harry SinghHarry Singh
20:19 30 Sep 22
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
Mary BurgerMary Burger
21:25 19 Sep 22
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
Bryan GrinbergBryan Grinberg
22:04 16 Aug 22
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Myla MorganMyla Morgan
15:03 23 Jun 22
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Garry LewickiGarry Lewicki
18:38 29 Apr 22
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
Rodney WhaleyRodney Whaley
02:07 20 Apr 22
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
Michael GoelzMichael Goelz
18:38 08 Apr 22
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
ron milanovicron milanovic
21:45 17 Sep 21
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
Roger MavesRoger Maves
04:24 11 Oct 24
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices
Cameron McDonaldCameron McDonald
19:04 08 Oct 24
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs!
Harry PedersenHarry Pedersen
05:43 05 Oct 24
Lonnie StradlingLonnie Stradling
00:49 05 Oct 24
Julie BlakeJulie Blake
20:24 03 Oct 24
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous!
Debbie SowderDebbie Sowder
00:34 19 Aug 24
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did improve it somewhat. New garage door opener was quoted between $674-$1,049. Initial appointment was rescheduled by company. Service tech was only a few minutes later than the time for the rescheduled appointment.
Melanie ReagleMelanie Reagle
16:37 11 Aug 24
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers)There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently.Always great service!
Kathy WuoriKathy Wuori
20:10 09 Aug 24
Best price and very best customer service. Nigel was so professional and knowledgeable and just a very nice person. I highly recommend MasterCraft.
John HunterJohn Hunter
18:54 09 Aug 24
Great service as always! Thanks.
Thomas SmithThomas Smith
20:17 07 Aug 24
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed my outside keypad and my car. Those are headaches l don’t have to sweat now. Thanks!
Larry MarchmanLarry Marchman
23:25 05 Aug 24
Excellent! Thank you Nigel & Stuart.
Richard KosarRichard Kosar
01:11 31 Jul 24
Excellent service and attitude.Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job.I was really impressed with both of them.I've already told them when the other opener gives up it's magic I'll be calling them back.
ryan belairryan belair
17:57 07 Jul 24
Great service! Called before arrival, did what was asked of them. Garage works great and paint match looks incredible. Couldn’t recommend more
Joel KanterJoel Kanter
14:04 06 Jul 24
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel!
susan portersusan porter
17:31 04 Jul 24
William ShermanWilliam Sherman
22:36 19 Jun 24
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would highly recommend and will use again.
Paul ScivettiPaul Scivetti
02:57 15 Jun 24
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around.
burnbrother3burnbrother3
17:20 22 May 24
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended.
Sandy LittleSandy Little
16:39 17 May 24
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set!
Matthew ForemanMatthew Foreman
18:53 15 Jan 24
Great service, professional and communicative
Daniel BotterillDaniel Botterill
21:04 12 Jan 24
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Tony MarkosTony Markos
19:21 12 Jan 24
The service was excellent!
Josh KaufmabJosh Kaufmab
04:11 11 Jan 24
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
Edward FlynnEdward Flynn
02:35 11 Jan 24
Prompt, courteous, and professional. Great job Nigel!
Art LeeArt Lee
02:41 13 Dec 23
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
Derek FettersDerek Fetters
19:55 30 Nov 23
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
Michael & Shirley KriegerMichael & Shirley Krieger
17:51 03 Nov 23
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Bill BraceBill Brace
08:34 30 Oct 23
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Chris WeaverChris Weaver
18:01 27 Oct 23
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Allen HollowayAllen Holloway
21:03 23 Oct 23
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Manuel D ValenzuelaManuel D Valenzuela
15:27 23 Oct 23
Great communication! Reasonable prices and the job was completed quickly.
Robert DolenRobert Dolen
18:52 19 Oct 23
Good job!
Allison SadowAllison Sadow
03:18 19 Oct 23
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Christian AlexanderChristian Alexander
02:19 19 Oct 23
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Linda KLinda K
17:37 16 Oct 23
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Chris HalesChris Hales
17:04 14 Oct 23
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Kathleen HoufKathleen Houf
13:51 13 Oct 23
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
Shané GShané G
21:55 02 Oct 23
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Pj StortzPj Stortz
00:38 13 Sep 23
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
P MackP Mack
20:11 11 Sep 23
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
adam katzadam katz
22:11 01 Sep 23
Extremely conscientious group! Eric was great, professional, and on time.
JanJan
00:53 30 Aug 23
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
ronald romeroronald romero
14:34 29 Aug 23
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
John PryorJohn Pryor
22:42 28 Aug 23
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Doug LDoug L
01:00 02 Aug 23
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
Kolynn GardeaKolynn Gardea
22:11 21 Jul 23
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
Jody AdamsJody Adams
21:13 02 Jun 23
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they text you when they are on the way along with a picture of the service provider. I would highly recommend MasterCraft. Our tech, Eric, did a great job!
Red 6Red 6
01:25 24 May 23
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Adam MartinAdam Martin
23:31 02 May 23
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
Roceleigh EdaRoceleigh Eda
18:58 26 Apr 23
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Michael FordMichael Ford
13:46 23 Apr 23
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Tim ZeeTim Zee
00:28 20 Mar 23
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Madhu MuruvandaMadhu Muruvanda
00:15 24 Feb 23
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Scott ApplebachScott Applebach
17:06 16 Feb 23
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
Debi & Bill MorrisseyDebi & Bill Morrissey
05:27 23 Dec 22
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Harry SinghHarry Singh
20:19 30 Sep 22
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
Mary BurgerMary Burger
21:25 19 Sep 22
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
Bryan GrinbergBryan Grinberg
22:04 16 Aug 22
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Myla MorganMyla Morgan
15:03 23 Jun 22
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Garry LewickiGarry Lewicki
18:38 29 Apr 22
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
Rodney WhaleyRodney Whaley
02:07 20 Apr 22
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
Michael GoelzMichael Goelz
18:38 08 Apr 22
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
ron milanovicron milanovic
21:45 17 Sep 21
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
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Services We Offer in Scottsdale, AZ

Broken Spring Repair

Offering same day garage door spring replacement and repair service in Scottsdale, AZ.

Door Off Track

If your garage door has come off the rails our technicians can have your door back on track fast.

Garage Door Installation

Our highly trained installer can install and replace your door in just one visit. Call for a free quote.

Customer Garage Doors

We carry a wide range of garage doors to fit any need, from modern to wood overlay. Call for a free consultation today.

Smart Openers

We install smart garage door openers. Monitor and control your garage door from anywhere.

Door Opener Repair

We repair all makes and models of garage door opener. Broken belts to motherboards, Call today!

Door Won’t Open or Close

Our certified door technicians can resolve any garage door problem you may be having. Call for an inspection today.

Maintenance Plans

We offer annual and semiannual service plans. We handle the maintance schedule so you don’t have to. Call for details.

NO SERVICE CALL FEE
WITH ANY PURCHASE OF $300
$49 Value, Must be presented at time of purchase. May not be combined with any other offer.
$425 - 1/2 HP BELT OPENER
Installation & service call fee additional
Must be presented at time of purchase. May not be combined with any other offer.
$1755 - TWO CAR DOOR
Installed!
Must be presented at time of purchase. May not be combined with any other offer. Standard 16X7 Door.

 

Garage Door Repair in Scottsdale, AZ

MasterCraft Garage Door Service has been a leading provider of high-quality garage door repairs and installations since 2010. With over a decade of experience in the industry, We have built a solid reputation for their exceptional services and commitment to customer satisfaction.

Broken Garage Door Spring Repair

One of the primary services offered by MasterCraft Garage Door Service is Spring replacement. Garage door springs play a crucial role in the smooth operation of the door, and when they become worn out or damaged, they can cause significant issues. The skilled technicians at MasterCraft Garage Door Service have the expertise to quickly and efficiently replace both torsion and extension springs, ensuring that the door operates safely and smoothly.

In addition to spring replacement, MasterCraft Garage Door Service also specializes in repairing various components of garage doors, such as rollers, cables, and bearings. These parts are susceptible to wear and tear over time due to regular use. Faulty rollers can cause the door to operate noisily or get stuck, while damaged cables may prevent the door from opening or closing properly. With their expertise, MasterCraft Garage Door Service technicians can diagnose and repair these issues promptly, restoring the functionality of the garage door.

Garage Door Off Track

Another common problem that homeowners face is a garage door coming off track. This can occur due to various reasons, including damaged tracks or a misaligned door. MasterCraft Garage Door Service understands the urgency of such situations and offers prompt assistance to get the door back on track. Their technicians are well-versed in realigning doors and repairing any damage to the tracks, ensuring smooth and hassle-free operation. Call us today at (480) 939-3168 for same day garage door repair.

One of the standout features of MasterCraft Garage Door Service is their commitment to customer satisfaction. We prioritize delivering exceptional service and take pride in the quality of their work. To provide customers with peace of mind, MasterCraft Garage Door Service offers parts and labor warranties on their repairs and installations. This demonstrates their confidence in the durability and reliability of their workmanship.

MasterCraft Garage Door Service also recognizes the importance of using high-quality parts and products while performing Garage Door Repair. We source their supplies from trusted manufacturers to ensure that their customers receive the best possible products for their garage doors. By using top-notch materials, MasterCraft Garage Door Service can guarantee long-lasting results and improved functionality.

Over the years, MasterCraft Garage Door Service has built a loyal customer base by consistently providing excellent service. Their skilled technicians, attention to detail, and commitment to customer satisfaction set them apart in the industry. Whether it’s a minor repair or a complete garage door installation, customers can rely on MasterCraft Garage Door Service to deliver top-quality workmanship and exceptional results.

Since 2010, MasterCraft Garage Door Service has been a trusted provider of garage door repairs and installations. Their expertise in spring replacement, rollers, cables, bearings, and fixing garage doors off track, along with their dedication to customer satisfaction, sets them apart in the industry. With warranties on parts and labor, We provide peace of mind to their customers. For all garage door needs, MasterCraft Garage Door Service is a reliable choice.

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Garage Door Installation Scottsdale, AZ

MasterCraft Garage Door Service has been proudly serving the Scottsdale, AZ area since 2010, offering exceptional garage door installation and replacement services. With years of experience and a commitment to quality craftsmanship, we have established ourselves as a trusted name in the industry for garage door installation.

At MasterCraft Garage Door Service, we understand that a well-functioning and aesthetically pleasing garage door is essential for both the security and curb appeal of your home. That’s why we provide a wide range of options to suit every homeowner’s needs and preferences. Whether you’re looking for a standard garage door, a modern and contemporary design, a wood or wood-looking door, or even a charming carriage house door, we have the expertise to meet your requirements.

One of the key aspects that sets us apart from our competitors is our dedication to customer satisfaction. We offer free on-site consultations, allowing our knowledgeable technicians to assess your garage door needs and provide expert advice tailored to your specific situation. We understand that every home is unique, and our consultations ensure that you receive a customized solution that aligns with your budget and style preferences.

When it comes to garage door installation and replacement, we never compromise on quality. We work with leading manufacturers in the industry, ensuring that our customers receive top-of-the-line products that are durable and built to last. Our team of skilled technicians possesses the expertise to install and replace garage doors efficiently and effectively, paying attention to even the smallest details to ensure a flawless outcome.

In addition to our superior craftsmanship, we believe in standing behind our work. That’s why we offer full parts and labor warranties on all our installations and replacements. This warranty provides our customers with peace of mind, knowing that their investment is protected and that we are committed to delivering exceptional service from start to finish.

At MasterCraft Garage Door Service, we prioritize professionalism and integrity in all our interactions. Our technicians are highly trained and courteous, treating your property with the utmost respect. We strive to exceed our customers’ expectations, not only in terms of the quality of our work but also in the level of customer service we provide. We believe in open communication, transparency, and prompt responses to any questions or concerns our customers may have throughout the process. One Call to MasterCraft at (480) 939-3168 and we take care of the rest.

As a locally owned and operated business, we take pride in being a part of the Scottsdale community. We value the trust our customers place in us and are committed to maintaining our reputation as the go-to garage door service provider in the area.

MasterCraft Garage Door Service has been dedicated to installing and replacing garage doors in Scottsdale, AZ since 2010. Our free on-site consultations, wide range of options, and commitment to customer satisfaction set us apart from the competition. With our skilled technicians, top-quality products, and comprehensive warranties, we deliver exceptional service with every installation and replacement. When you choose MasterCraft Garage Door Service, you can trust that your garage door needs will be met with professionalism, integrity, and the highest level of craftsmanship.

wi fi smart garage door opener

Smart Garage Door Opener Installation

MasterCraft Garage Door Service in Scottsdale goes beyond traditional garage door installations by offering smart LiftMaster MyQ garage door openers. We understand the convenience and peace of mind that technology can bring to homeowners. Our team is knowledgeable in installing and integrating smart garage door openers into your home automation system. LiftMaster MyQ openers allow you to control and monitor your garage door remotely, receive real-time notifications, and even grant access to family members or service providers. With MasterCraft, you can enjoy the benefits of a modern and connected garage, adding an extra layer of security and convenience to your home.

Garage Door Opener Repair

MasterCraft Garage Door Service in Scottsdale also offers professional garage door opener repair services. Our skilled technicians have the expertise to diagnose and fix any issues you may be experiencing with your garage door opener. Trust us to get your opener back in optimal working condition, ensuring smooth and reliable operation.