Garage Door Spring Repair & Replacement

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Garage Door Spring Repair

Are you having trouble getting your garage door to open? The source of your problem may just be out of your reach — your physical reach, that is. Garage door springs are a common culprit of garage door issues because they bear the brunt of your door’s operation. The frequent stress placed on them day after day can cause them to snap at inopportune times. The good news is that the solution to this issue isn’t out of your reach. Simply grab your phone and give MasterCraft Garage Door Service a call.

We specialize in replacing garage door springs for all makes and models of doors. Most importantly, our garage door spring repair technicians understand the stress involved when your garage door won’t open and will arrive promptly to deliver lasting results. In most cases, we can offer same-day garage door spring repair and replacement in Gilbert, AZ, and the surrounding areas to keep your garage door system rolling.

Need a Garage Door Spring Repair or Replacement? We’ve Got You Covered!

When your garage door comes to a screeching halt, so does the rest of your life. At MasterCraft, we’re experts at resolving problems associated with a broken garage door spring and will ensure you don’t get trapped outside your garage for hours on end. With skilled technicians around every corner, you can trust your garage door issues will quickly become a thing of the past. Find our garage door spring repair and replacement specialists in Gilbert, AZ, and the surrounding communities, including:

  • Chandler, AZ
  • Queen Creek, AZ
  • San Tan Valley, AZ
  • Tempe, AZ
  • Mesa, AZ
  • Scottsdale, AZ
  • Ahwatukee, AZ
  • Fountain Hills, AZ
  • Gold Canyon, AZ
  • Apache Junction, AZ

We Install High-Quality Garage Door Torsion Springs for Exceptional Performance

Having the correct spring combination and the proper balance is a must for your garage door and opener system to function correctly. When your garage door springs are underperforming, your entire garage door system will underperform and cause costly damage to your garage door opener and other parts. Fortunately, when you hire our garage door spring installation professionals, you can trust your springs will be properly installed, guaranteeing years of successful use.

In addition to installing your springs with a keen eye for detail, our professionals will use the highest quality parts available. The average garage door spring lasts 10,000 cycles (anywhere from three to seven years, depending on how frequently you use your door, temperature changes, and lack of maintenance). Our garage door torsion springs, on the other hand, last up to 50,000 cycles. These high-cycle springs will ensure you don’t have to worry about another garage door spring replacement from our Gilbert, AZ, technicians for well over a decade. Plus, these springs come with a full parts and labor warranty for your complete peace of mind.

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Is It Time for New Garage Door Tension Springs?

The best way to stay ahead of complete garage door system breakdowns is to recognize when garage door spring repairs are imminent. Your door will often show signs of wear before it stops opening and closing. If you notice any of the following warning signs, reach out to our team for a broken garage door spring repair right away:

  • The Opener Motor Runs, But the Door Doesn’t Move: When you hit the button on your remote control, can you hear the garage door opener running, but the door doesn’t lift? This is often a sign that your springs have snapped and need to be replaced. The good news is that replacing garage door springs is easy when you have MasterCraft on your side. We will arrive promptly and upgrade your spring system to prevent further damage to your opener and other garage door parts.
  • Your Door Makes Excessive Noises: An unusually loud door as it opens or closes is often a sign that your garage door tension springs are in need of special attention. Occasionally, applying lubrication to your springs can resolve the squeaking sound, but in some cases, a garage door spring replacement from our Gilbert, AZ, professionals may be necessary.
  • Your Door Is Out of Balance: An improperly balanced door presents itself as a crooked or slow-moving door. The root cause of this problem is often a broken or improperly installed spring. Since the imbalance puts extra strain on your opener, it’s vital you schedule a garage door repair as soon as possible. Our team will answer your call right away.

Whether your springs have rusted or worn from lack of maintenance, our broken garage door spring repair services can get your system back in top working condition in no time. Don’t fear a malfunctioning door or get stuck out of your garage; call our team today!

We’ll Fix Your Broken Garage Door Spring on the Same Day!

Garage door springs are under a great deal of tension and can cause severe injury or damage if not properly tended to. Instead of risking your health and safety, let our trusted experts fix your broken garage door spring system. We respond to calls quickly to ensure your home can move forward at full speed.

Get in touch with our professionals for same-day garage door spring installations in Gilbert, AZ, and the surrounding communities, including Chandler, Queen Creek, San Tan Valley, Tempe, Mesa, Scottsdale, Ahwatukee, Fountain Hills, Gold Canyon, and Apache Junction, AZ.

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Reach out to Us

Name
Broken Spring
broken garage door spring replacement
New Springs
Garage Door Spring Repair

Gilbert


Chandler


Queen Creek


Mesa


Tempe


Cave Creek

Gold Canyon


Fountain Hills


Maricopa


Paradise Valley


Phoenix


Scottsdale

Trusted by Residents and Businesses for More Than a Decade

top rated garage door repair
5-Star-Yelp-Review-Chandler-AZ-door-repair
Matthew ForemanMatthew Foreman
18:53 15 Jan 24
Great service, professional and communicative
Daniel BotterillDaniel Botterill
21:04 12 Jan 24
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Tony MarkosTony Markos
19:21 12 Jan 24
The service was excellent!
Josh KaufmabJosh Kaufmab
04:11 11 Jan 24
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
Edward FlynnEdward Flynn
02:35 11 Jan 24
Prompt, courteous, and professional. Great job Nigel!
Art LeeArt Lee
02:41 13 Dec 23
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
Derek FettersDerek Fetters
19:55 30 Nov 23
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Bill BraceBill Brace
08:34 30 Oct 23
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Chris WeaverChris Weaver
18:01 27 Oct 23
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Allen HollowayAllen Holloway
21:03 23 Oct 23
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Manuel D ValenzuelaManuel D Valenzuela
15:27 23 Oct 23
Great communication! Reasonable prices and the job was completed quickly.
Robert DolenRobert Dolen
18:52 19 Oct 23
Good job!
Allison SadowAllison Sadow
03:18 19 Oct 23
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Christian AlexanderChristian Alexander
02:19 19 Oct 23
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Linda KLinda K
17:37 16 Oct 23
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Chris HalesChris Hales
17:04 14 Oct 23
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Kathleen HoufKathleen Houf
13:51 13 Oct 23
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
Shané GShané G
21:55 02 Oct 23
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Pj StortzPj Stortz
00:38 13 Sep 23
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
P MackP Mack
20:11 11 Sep 23
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
adam katzadam katz
22:11 01 Sep 23
Extremely conscientious group!
JanJan
00:53 30 Aug 23
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
ronald romeroronald romero
14:34 29 Aug 23
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
John PryorJohn Pryor
22:42 28 Aug 23
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Doug LDoug L
01:00 02 Aug 23
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
Kolynn GardeaKolynn Gardea
22:11 21 Jul 23
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
Jody AdamsJody Adams
21:13 02 Jun 23
We have used MasterCraft garage door service for a few years and love their service. It is easy to schedule maintenance and they text you when they are on the way. I would highly recommend MasterCraft. Our tech Keiten did a great job!
Red 6Red 6
01:25 24 May 23
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Adam MartinAdam Martin
23:31 02 May 23
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
Roceleigh EdaRoceleigh Eda
18:58 26 Apr 23
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Michael FordMichael Ford
13:46 23 Apr 23
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Tim ZeeTim Zee
00:28 20 Mar 23
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Madhu MuruvandaMadhu Muruvanda
00:15 24 Feb 23
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Scott ApplebachScott Applebach
17:06 16 Feb 23
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
Debi & Bill MorrisseyDebi & Bill Morrissey
05:27 23 Dec 22
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Harry SinghHarry Singh
20:19 30 Sep 22
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
Mary BurgerMary Burger
21:25 19 Sep 22
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
Bryan GrinbergBryan Grinberg
22:04 16 Aug 22
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Myla MorganMyla Morgan
15:03 23 Jun 22
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Garry LewickiGarry Lewicki
18:38 29 Apr 22
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
Rodney WhaleyRodney Whaley
02:07 20 Apr 22
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
Michael GoelzMichael Goelz
18:38 08 Apr 22
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
ron milanovicron milanovic
21:45 17 Sep 21
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
Matthew ForemanMatthew Foreman
18:53 15 Jan 24
Great service, professional and communicative
Daniel BotterillDaniel Botterill
21:04 12 Jan 24
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Tony MarkosTony Markos
19:21 12 Jan 24
The service was excellent!
Josh KaufmabJosh Kaufmab
04:11 11 Jan 24
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
Edward FlynnEdward Flynn
02:35 11 Jan 24
Prompt, courteous, and professional. Great job Nigel!
Art LeeArt Lee
02:41 13 Dec 23
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
Derek FettersDerek Fetters
19:55 30 Nov 23
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Bill BraceBill Brace
08:34 30 Oct 23
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Chris WeaverChris Weaver
18:01 27 Oct 23
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Allen HollowayAllen Holloway
21:03 23 Oct 23
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Manuel D ValenzuelaManuel D Valenzuela
15:27 23 Oct 23
Great communication! Reasonable prices and the job was completed quickly.
Robert DolenRobert Dolen
18:52 19 Oct 23
Good job!
Allison SadowAllison Sadow
03:18 19 Oct 23
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Christian AlexanderChristian Alexander
02:19 19 Oct 23
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Linda KLinda K
17:37 16 Oct 23
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Chris HalesChris Hales
17:04 14 Oct 23
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Kathleen HoufKathleen Houf
13:51 13 Oct 23
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
Shané GShané G
21:55 02 Oct 23
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Pj StortzPj Stortz
00:38 13 Sep 23
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
P MackP Mack
20:11 11 Sep 23
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
adam katzadam katz
22:11 01 Sep 23
Extremely conscientious group!
JanJan
00:53 30 Aug 23
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
ronald romeroronald romero
14:34 29 Aug 23
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
John PryorJohn Pryor
22:42 28 Aug 23
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Doug LDoug L
01:00 02 Aug 23
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
Kolynn GardeaKolynn Gardea
22:11 21 Jul 23
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
Jody AdamsJody Adams
21:13 02 Jun 23
We have used MasterCraft garage door service for a few years and love their service. It is easy to schedule maintenance and they text you when they are on the way. I would highly recommend MasterCraft. Our tech Keiten did a great job!
Red 6Red 6
01:25 24 May 23
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Adam MartinAdam Martin
23:31 02 May 23
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
Roceleigh EdaRoceleigh Eda
18:58 26 Apr 23
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Michael FordMichael Ford
13:46 23 Apr 23
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Tim ZeeTim Zee
00:28 20 Mar 23
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Madhu MuruvandaMadhu Muruvanda
00:15 24 Feb 23
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Scott ApplebachScott Applebach
17:06 16 Feb 23
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
Debi & Bill MorrisseyDebi & Bill Morrissey
05:27 23 Dec 22
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Harry SinghHarry Singh
20:19 30 Sep 22
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
Mary BurgerMary Burger
21:25 19 Sep 22
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
Bryan GrinbergBryan Grinberg
22:04 16 Aug 22
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Myla MorganMyla Morgan
15:03 23 Jun 22
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Garry LewickiGarry Lewicki
18:38 29 Apr 22
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
Rodney WhaleyRodney Whaley
02:07 20 Apr 22
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
Michael GoelzMichael Goelz
18:38 08 Apr 22
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
ron milanovicron milanovic
21:45 17 Sep 21
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
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Garage door springs are under a lot of tension, and they can be dangerous if they break. That’s why it’s important to keep them in good condition and to never attempt to repair or replace them yourself.

Here are some tips for garage door spring safety and maintenance:

Have your garage door springs inspected and lubricated regularly by a qualified technician. This will help to extend their life and prevent them from breaking.

  • Never touch a garage door spring that is broken or damaged. It could snap and cause serious injury.
  • Keep children and pets away from garage door springs. They don’t understand the danger and could be seriously injured if they come into contact with a broken spring.
  • If you hear a strange noise coming from your garage door, don’t use it. Call a qualified technician to have it inspected.
  • Be sure to use the safety cables that are installed on your garage door. These cables will help to prevent the springs from flying apart if they break.
  • By following these safety tips, you can help to prevent serious injuries from garage door spring failures.
  • Here are some additional tips for garage door spring maintenance:

  • Check the springs for signs of wear and tear, such as rust, corrosion, or fraying. If you see any of these signs, have the springs repaired or replaced immediately.
  • Lubricate the springs with a silicone-based lubricant once a year. This will help to keep them in good condition and prevent them from rusting.
  • If you are not comfortable working on your garage door springs, please call a qualified technician to do it for you. It is not worth risking your safety to try to do it yourself.