Schedule for Same Day Service
NO SERVICE CALL FEE
WITH ANY PURCHASE OF $300
$49 Value, Must be presented at time of purchase. May not be combined with any other offer.
$675 - 1/2 HP BELT OPENER
Liftmaster 7ft Belt Opener Installed
Must be presented at time of purchase. May not be combined with any other offer.
$1955 - TWO CAR DOOR
Installed!
Must be presented at time of purchase. May not be combined with any other offer. Standard 16X7 Door.
Garage Door Repair
MasterCraft Garage Door Service is a locally owned and operated business. This means that we are invested in the community and we want to provide our customers with the best possible service.
- We have been providing garage door repair services in Gilbert, Arizona for over 10 years. This experience gives us the knowledge and expertise to quickly and efficiently diagnose and repair any garage door problem.
- We are fully licensed and insured. This means that you can be sure that your garage door repair is done by a qualified professional and that you are protected in case of any accidents.
- We offer a 100% satisfaction guarantee on all of our work. This means that you can be sure that you are getting the best possible service.
If you are looking for a reliable and affordable garage door repair company in Gilbert, Arizona, then contact MasterCraft Garage Door Service today. We would be happy to help you get your garage door back in working order as quickly and affordably as possible.
Here are some additional benefits of choosing MasterCraft Garage Door Service:
- We offer same-day service whenever possible.
- We offer free estimates.
- We use only the highest quality parts and materials.
- We offer a warranty on all of our work.
We are confident that you will be happy with our service. Contact us today to schedule an appointment!
GARAGE DOOR SPRING REPLACEMENT
Your Garage Door Springs are the engine that lift the weight of your garage door, which can weigh up wards of 300lb. It is vital that your garage door springs are functioning properly and that the right spring combination is installed. The wrong garage door springs or under performing garage door springs can cause your garage door to be heavy which can put undue stress on your garage door opener and cause costly repairs. Not to mention dealing with the stress of having a door that wont opener and your car stuck in the garage when you need to go to work.
MasterCraft carries a wide variety of springs on our service trucks to get most any spring job completed in one visit. Our technicians carry the proper tool to determine the right garage door spring combinations for any garage door. We stock high cycle, 50 cycle rated, old tempered springs, which carry a full warranty on parts and Labor. This means if you have any issue with your garage door springs within the warranty period there 0 out of pocket cost for parts or labor (service call fee may apply).
GARAGE DOOR OFF TRACK?
A garage door that is off the rails can be very dangerous. The can happen for and number of reason; springs that are worn out, broken spring, broken cable or the garage door was close on something. All of these cases cause one off the cables to come off the drum or pulley. In many cases one or two of the roller will come out of the track, normally at the top and or bottom of the garage door. Attempting to operate the door when it is crooked is not only dangerous but will cause additional damage to other parts of your garage door and opener. If you find your garage door in this position, do not attempt to open or close it. Call MasterCraft and we will send a friendly and certified technician out right away to safely reset your door, as well as, find and correct the cause of the garage door coming off the tracks.
Wayne Dalton Torquemaster Spring Repair
MasterCraft Garage Door Service is your trusted experts in Wayne Dalton garage door Torquemaster springs system repair in Phoenix, AZ, and the surrounding areas. Our skilled technicians are equipped with extensive knowledge and experience in handling all types of garage door issues, especially those related to the Torquemaster springs system. Whether your springs are broken, misaligned, or simply need adjustment, we’ve got you covered. We understand the importance of a smoothly functioning garage door for the security and convenience of your home or business, and we are committed to delivering prompt, reliable, and efficient solutions. Count on us for top-notch service, competitive pricing, and a commitment to customer satisfaction. When it comes to Wayne Dalton garage door Torquemaster springs repair, choose MasterCraft Garage Door Service for unparalleled expertise and outstanding results. Contact us today for all your garage door needs.
GARAGE DOOR OPENER REPAIR
There is nothing worse than trying to leave for work or take the kids to school in the morning and pressing your garage door opener remote and the door will not close. Faulty motherboard, bad receiver or a worn out gear and sprocket assembly are just a few examples of garage door opener problems that could ruin your day. MasterCraft’s friendly and knowledgeable staff can assess these opener problems and fix them quickly. We stock our service truck with everything form Genie trolley carriages to Liftmaster photo sensor safety eyes. Our technicians can service and repair all major garage door opener manufacturers such as Liftmaster, Chamberlain, Craftsman, Wayne Dalton iDrive, Linear, Quantum and Genie openers. Trust your locally owned and operated garage door opener repair company, MasterCraft. We have a stake in our community.
Need a remote or keypad? Maybe to would like to add WiFi to your opener? We do that to! We carry accessories on all our service vehicles.
Garage Door Rollers
MasterCraft Garage Door Service uses Precision sealed bearing nylon rollers for roller replacement and repair. These rollers are made of high-quality materials and are built to last up 150,00 cycles. They also feature a sealed bearing that helps to reduce noise and friction. In addition, our Precision sealed ball bearing nylon rollers include a full parts and LABOR warranty.
Here are some of the benefits of using Precision sealed ball bearing nylon rollers:
- Durable: Precision sealed bearing nylon rollers are made of high-quality materials and are built to last.
- Quiet: Precision sealed bearing nylon rollers feature a sealed bearing that helps to reduce noise and friction.
- Satisfaction guarantee: MasterCraft Garage Door Service offers a satisfaction guarantee on all of its products, so you can be sure that you are getting a quality product that is backed by a reputable company.
- Experienced and qualified technicians: MasterCraft Garage Door Service has a team of experienced and qualified technicians who will be able to diagnose the problem and repair your garage door quickly and efficiently.
If you are in need of garage door roller replacement or repair, MasterCraft Garage Door Service is the company to call. The company has a team of experienced and qualified technicians who will be able to diagnose the problem and repair your garage door quickly and efficiently. MasterCraft Garage Door Service also offers same day service, so you can always get the help you need.
Trusted by Residents and Businesses for More Than a Decade
Eric was awesome in explaining the issue and the price is reasonable compared to others. Definitely a great company to work with.
I recently had a new garage door installed, and I couldn't be happier with the results! The entire process—from selecting the style to the final installation—was smooth and hassle-free. The team (Nigel / Michael) are professional, on time, and paid great attention to detail.The new door looks fantastic and has completely upgraded my home’s curb appeal. It operates smoothly and quietly, which is a huge improvement from my old one. The quality is top-notch, and I can already tell it's built to last.If you're considering a new garage door, I highly recommend this company. Great service, great product, and a great investment for my home!And they painted it, one less step I had to worry about.
Ben is awesome! Service was prompt and he took the time to answer all my questions.
Ben arrived on time and was extremely professional and friendly. He did a great job servicing our 3 garage doors and gave us a great solution by adding a keypad. We were very pleased with our previous service and that is why we came back to you.
I had a great experience with Mastercraft Garage Door Service and Nigel. I wasn’t a current customer, but when I called about a garage door issue, Nigel was at my house within an hour. By the next day, I had new garage doors fully installed. The process was smooth, and the service was excellent. I really appreciate their quick response and professionalism. Definitely a company I’d recommend!
Eric White & Ben arrived on time & quickly determined the resolution to my garage door's issues. All was explained as to what needed to be repaired, & my options to do so. Once decided, the work was completed, & all my questions answered thoroughly. Both gentleman were professional, courteous / personable. I appreciate Master Craft's service & their staff.
Nigel and the entire Mastercraft team were excellent to work with. Quality work with very quick response and installs for a high lift retro fit, as well as tuning both garage doors to perfection! Thanks for the great customer service and response times!
Professional service! Eric showed me what was wrong (broken gears in motor) while other companies did not do that (!). He provided and explained options and did not try aggressive sales techniques. Clearly interested in a long term relationship and not a short term extraction of money.
Excellent experience with Nigel from MasterCraft.This is a legit family business based in the Valley, and they do quality work at exceptionally fair prices. Would not hesitate to call them again.
Eric the installer was great! On time and worked very hard to complete the installation!
My service technician was extremely professional, courteous, and punctual. He arrived within the scheduled window, performed a detailed inspection, assessed the presented issue, and provided multiple solution paths to fit my budget. The work was complete within an hour and the technician provided a great synopsis of the completed task and future warranties/routinely maintenance. I’d highly recommend MasterCraft Garage for any garage related maintenance/ installations. It is also worth a mention their scheduling staff did a wonderful job identifying a workable time and date for my service.
My torsion spring snapped when the garage was closing. Called around and found Mastercraft, they had a tech out within the hour. Very professional and explained all he was doing . He had us rocking and rolling (actually garage ran very smooth) in no time. Highly recommend!! They do maintenance and adjustment too, which I highly recommend now 😩. Warranty is awesome!
Technician Eric and the office crew responded to our inquiry with quick & detailed problem solving, with copious picture backups and numerous estimates for multiple door opener replacement choices. We selected our best option after much consideration and MasterCraft came back at the exact day/time scheduled and finished with an excellent install and careful door calibration work performed by Eric. We are thrilled with the results!! What a fantastic job start-to-finish by the entire MasterCraft team. We were informed completely at every step of the way by the technician and the office. Final price matched exactly to the penny as on the estimate too. AAA+++ Very impressive team operation noted by a former contractor myself.
We recently had MasterCraft Garage out to service our residential garage door - Nigel was our service tech and did a great job of assessing the issue and presenting the options for repair. We really appreciated his expertise and details in walking us through what each garage door motor & sensor package had to offer - from warranty to features. We settled on our selection and Nigel got to work, he was quick, efficient, and communicative throughout the service call. Thanks for all your help, Nigel!
Recently I had a repair issue with my residential garage door that would not open. After contacting MasterCraft they were able to schedule the technician Eric that same day. Eric was very professional in evaluating the situation and after determining what the problem was discussed with me different repair cost options. I choose an option that fit my budget and Eric proceeded with the repair. He was efficient and in a little over an hour total from when he arrived it was completed. I highly recommend MasterCraft and Eric.
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs!
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous!
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did improve it somewhat. New garage door opener was quoted between $674-$1,049. Initial appointment was rescheduled by company. Service tech was only a few minutes later than the time for the rescheduled appointment.
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers)There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently.Always great service!
Best price and very best customer service. Nigel was so professional and knowledgeable and just a very nice person. I highly recommend MasterCraft.
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed my outside keypad and my car. Those are headaches l don’t have to sweat now. Thanks!
Excellent service and attitude.Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job.I was really impressed with both of them.I've already told them when the other opener gives up it's magic I'll be calling them back.
Great service! Called before arrival, did what was asked of them. Garage works great and paint match looks incredible. Couldn’t recommend more
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel!
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would highly recommend and will use again.
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around.
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended.
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set!
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Great communication! Reasonable prices and the job was completed quickly.
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they text you when they are on the way along with a picture of the service provider. I would highly recommend MasterCraft. Our tech, Eric, did a great job!
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
Eric was awesome in explaining the issue and the price is reasonable compared to others. Definitely a great company to work with.
I recently had a new garage door installed, and I couldn't be happier with the results! The entire process—from selecting the style to the final installation—was smooth and hassle-free. The team (Nigel / Michael) are professional, on time, and paid great attention to detail.The new door looks fantastic and has completely upgraded my home’s curb appeal. It operates smoothly and quietly, which is a huge improvement from my old one. The quality is top-notch, and I can already tell it's built to last.If you're considering a new garage door, I highly recommend this company. Great service, great product, and a great investment for my home!And they painted it, one less step I had to worry about.
Ben is awesome! Service was prompt and he took the time to answer all my questions.
Ben arrived on time and was extremely professional and friendly. He did a great job servicing our 3 garage doors and gave us a great solution by adding a keypad. We were very pleased with our previous service and that is why we came back to you.
I had a great experience with Mastercraft Garage Door Service and Nigel. I wasn’t a current customer, but when I called about a garage door issue, Nigel was at my house within an hour. By the next day, I had new garage doors fully installed. The process was smooth, and the service was excellent. I really appreciate their quick response and professionalism. Definitely a company I’d recommend!
Eric White & Ben arrived on time & quickly determined the resolution to my garage door's issues. All was explained as to what needed to be repaired, & my options to do so. Once decided, the work was completed, & all my questions answered thoroughly. Both gentleman were professional, courteous / personable. I appreciate Master Craft's service & their staff.
Nigel and the entire Mastercraft team were excellent to work with. Quality work with very quick response and installs for a high lift retro fit, as well as tuning both garage doors to perfection! Thanks for the great customer service and response times!
Professional service! Eric showed me what was wrong (broken gears in motor) while other companies did not do that (!). He provided and explained options and did not try aggressive sales techniques. Clearly interested in a long term relationship and not a short term extraction of money.
Excellent experience with Nigel from MasterCraft.This is a legit family business based in the Valley, and they do quality work at exceptionally fair prices. Would not hesitate to call them again.
Eric the installer was great! On time and worked very hard to complete the installation!
My service technician was extremely professional, courteous, and punctual. He arrived within the scheduled window, performed a detailed inspection, assessed the presented issue, and provided multiple solution paths to fit my budget. The work was complete within an hour and the technician provided a great synopsis of the completed task and future warranties/routinely maintenance. I’d highly recommend MasterCraft Garage for any garage related maintenance/ installations. It is also worth a mention their scheduling staff did a wonderful job identifying a workable time and date for my service.
My torsion spring snapped when the garage was closing. Called around and found Mastercraft, they had a tech out within the hour. Very professional and explained all he was doing . He had us rocking and rolling (actually garage ran very smooth) in no time. Highly recommend!! They do maintenance and adjustment too, which I highly recommend now 😩. Warranty is awesome!
Technician Eric and the office crew responded to our inquiry with quick & detailed problem solving, with copious picture backups and numerous estimates for multiple door opener replacement choices. We selected our best option after much consideration and MasterCraft came back at the exact day/time scheduled and finished with an excellent install and careful door calibration work performed by Eric. We are thrilled with the results!! What a fantastic job start-to-finish by the entire MasterCraft team. We were informed completely at every step of the way by the technician and the office. Final price matched exactly to the penny as on the estimate too. AAA+++ Very impressive team operation noted by a former contractor myself.
We recently had MasterCraft Garage out to service our residential garage door - Nigel was our service tech and did a great job of assessing the issue and presenting the options for repair. We really appreciated his expertise and details in walking us through what each garage door motor & sensor package had to offer - from warranty to features. We settled on our selection and Nigel got to work, he was quick, efficient, and communicative throughout the service call. Thanks for all your help, Nigel!
Recently I had a repair issue with my residential garage door that would not open. After contacting MasterCraft they were able to schedule the technician Eric that same day. Eric was very professional in evaluating the situation and after determining what the problem was discussed with me different repair cost options. I choose an option that fit my budget and Eric proceeded with the repair. He was efficient and in a little over an hour total from when he arrived it was completed. I highly recommend MasterCraft and Eric.
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs!
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous!
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did improve it somewhat. New garage door opener was quoted between $674-$1,049. Initial appointment was rescheduled by company. Service tech was only a few minutes later than the time for the rescheduled appointment.
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers)There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently.Always great service!
Best price and very best customer service. Nigel was so professional and knowledgeable and just a very nice person. I highly recommend MasterCraft.
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed my outside keypad and my car. Those are headaches l don’t have to sweat now. Thanks!
Excellent service and attitude.Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job.I was really impressed with both of them.I've already told them when the other opener gives up it's magic I'll be calling them back.
Great service! Called before arrival, did what was asked of them. Garage works great and paint match looks incredible. Couldn’t recommend more
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel!
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would highly recommend and will use again.
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around.
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended.
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set!
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes.I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future.
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener.
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks
Nigel does a good job explaining what needs to be done to get your garage doors working well. New springs and rubber seals on the bottom of the doors installed and both doors serviced. Great Job!
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Great communication! Reasonable prices and the job was completed quickly.
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!
Nigel did an awesome job of replacing the springs on my garage door and getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job.
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they text you when they are on the way along with a picture of the service provider. I would highly recommend MasterCraft. Our tech, Eric, did a great job!
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
Same Day Garage Door Repair Valley Wide
MasterCraft Garage Door Service, LLC offers garage door repair in Gilbert and surrounding areas. We will send a technician to your home or business and provide an honest assessment for repair or replacement. Our field staff is fully trained to tackle any kind of garage door repairs. We stock our truck with most all parts needed for any garage door repair; springs, rollers, cables, hinges, struts and more. We can get the job done in one trip. Call today for same day service.
It’s easy to forget about certain mechanical household items until they malfunction. Your garage door is the largest and heaviest moving appliance in your home. Because of the size and weight on the garage door, it can pose a great safety issue if not properly maintained. Have your garage door hardware inspected once a year to avoid costly and potentially dangerous malfunctions.
Here are some of the garage door repair services that we offer:
- Spring repair
- Spring replacement
- Door off track reset
- Roller replacement
- Broken cable replacement
- Hinge repair
- Track replacement
- Garage door opener repair
- Bearings
- Damaged panel repair
Nothing’s worse than going in to your garage in the morning and hitting the button to get your car out and nothing happens. Your spring has broken and your car is trapped inside. Call MasterCraft to have one of our certified technicians promptly come to your house or business and replace the broken garage door springs. We carry the highest quality springs and hardware. Maybe your garage door is off track and or crooked, rollers have fallen out or the door is just very noisy, MasterCraft can assist. If you are in need of same day garage door repair or service in Mesa, Gilbert, Chandler, Queen Creek, San Tan Valley, Tempe, Maricopa or the Greater Phoenix area, you need Arizona’s leader for reliable garage door service that will last. MasterCraft Garage Door Service LLC specializes in garage door maintenance, repairs, and service. If you have garage door, how to questions, our knowledgeable staff is always happy to help with any questions over the phone.
Call MasterCraft Garage Door Service today to schedule an appointment for your garage door repair or replacement.