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Family Owned and Operated
As a Family owned and operated business, our first responsibility is to our families, friends and neighbors in our community. Our guiding principles are to always treat people with courtesy, integrity and respect. We understand that your garage door is not just a door but something that you must pass through in order to start your day, get the kids to school or you to work. MasterCraft’s mission is to make sure you can do just that every day.”
Company History
MasterCraft Garage Door Service, LLC is family owned and operated out of Gilbert AZ. We have been proudly serving the greater Phoenix area since 2007. We take pride in offering quality garage door and opener service repair and new install without charging service call fees just to show up. MasterCraft is bonded, insured and carries an “A” Rating with the Better Business Bureau.
MasterCraft was founded by Stuart Eisler and Stuart Eisler Jr in 2007. Combined they bring over 20 year of garage door industry experience and 40 year in business experience. Together they have used this knowledge to build a culture of quality customer service, professionalism and workmanship on every level of the company. All of MasterCraft’s employees are background checked, go through a rigorous training course and receive ongoing review for performance and customer satisfaction. We are committed to providing unmatched service and workmanship on every project big or small.
MasterCraft Leads in Quality Garage Door Repair
We service Mesa, Gilbert, Chandler, Queen Creek and the greater Phoenix area. Here at MasterCraft Garage Door Service our mission is to provide the highest quality customer service, workmanship and value in all our services. We do this by first training our technician and office staff the two most important principles our business is modeled around, treat people right and with respect. When your garage door or opener stop working it is inconvenient and can be very stressful. We understand this, we not only have the capability to fix these issues quickly but will also help you navigate the, in some cases, many option available for repair and replacement that fit your needs and budget. We are committed to take carry of our customer to the best of our abilities every time we are called on.
Whatever the need, garage door spring repair, door off track, just need a tune up or may you want to update your garage door and opener, MasterCraft has unique and innovative solutions that take advantage of the latest in door and opener technology. Whether you are looking for garage door opener battery backup systems or the look of real wood on a metal door, our professional staff of technicians and estimators can help find the best fit for your needs and budget.
Trusted by Your Neighors for More Than a Decade
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
