About MasterCraft Garage Door Service, a locally owned veteran-founded company in Gilbert AZ

 

About MasterCraft

MasterCraft Garage Door Service badge as an independent locally family-owned business

Who is MasterCraft?

MasterCraft Garage Door Service is a locally owned, family-run company that has been serving the East Valley since 2010. My dad, Stuart Sr., and I started MasterCraft together with a simple idea: treat people fairly, do quality work, and build a company we would be comfortable sending to our own family’s home. Today, we’re proud to be a second-generation family business.

We’re not a franchise or part of a large national chain. When you call MasterCraft, you’re dealing with a local company whose reputation depends on every job we do. We live here, our employees live here, and we know that the way we treat one customer can determine whether their family, friends, and neighbors call us in the future.

We also know homeowners can be cautious when calling a home service company. Nobody wants to feel pressured into buying something they don’t need or surprised by the bill at the end of the job. Our goal is to explain what we find, give you clear options, answer your questions, and let you make the decision that makes sense for your home.

We’ve built MasterCraft around doing good work and standing behind it. That means showing up when we say we will, treating your home with respect, using quality parts, and providing a parts-and-labor warranty on every job. We’re here to earn your business today and hopefully be the company you call again years from now.

Company History

My dad, Stuart Eisler Sr., and I started MasterCraft Garage Door Service in Gilbert, Arizona in 2010. We had a simple goal from the beginning: build a garage door company known for quality work, honest service, and treating people the right way. What started as a father-and-son business has grown into a company that has served homeowners throughout the greater Phoenix area for more than 15 years.

Between us, we brought more than 20 years of garage door industry experience and over 40 years of combined business experience to MasterCraft. But some of the most important things I learned from my dad had nothing to do with garage doors. I learned that your reputation matters, that you do what you say you’re going to do, and that every customer deserves to be treated with the same respect you would want for your own family.


As MasterCraft grew, we worked hard to make sure those values grew with it. We built a team, developed better training, and created standards that allow us to provide the same level of service whether I am personally on the job or one of our technicians is taking care of your home. The company is much larger today, but the expectations we started with haven’t changed.

In 2025, my dad retired after helping build MasterCraft for 15 years. I’m proud to carry forward what we built together and the reputation he helped establish. Today, as a second-generation family business, my responsibility is to make sure MasterCraft continues to grow without losing the values that made people trust us in the first place.

Stuart Eisler and Stuart Eisler Jr

What to Expect When You Call MasterCraft

From the moment you schedule your appointment, we keep you informed. You’ll receive text and email updates, information about the technician coming to your home, and a call when they’re on the way.

Stay Informed

You’ll know when we’re coming and who is coming to your home. We keep you updated from the time you book until your technician arrives.

See What We See

Every service call includes a detailed inspection documented with photos, findings, and recommendations. We provide that report to you so you can see exactly what we found and understand the options we’re recommending.

Clear Options, Quality Work

Your technician will explain the repair options and pricing before any work begins. Our trucks are well stocked, allowing us to complete about 95% of repairs in a single visit. Before leaving, we inspect the completed work for safety and quality and review everything with you.

Behind the scenes, we use detailed processes, training, documentation, and accountability to make sure the experience is consistent no matter which MasterCraft technician comes to your home.

And if something ever goes wrong, we don’t look for a reason not to take care of it. We believe problems are opportunities to show our customers what kind of company we really are.

Google top-rated badge for MasterCraft Garage Door Service in Queen Creek AZ
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MasterCraft Garage Door Service A+ accredited business badge from the Better Business Bureau
MasterCraft Garage Door Service LLC place picture
5.0
Based on 1,017 reviews
Bob Biasi profile picture
Bob Biasi
2 days ago
Mastercraft Garage Door Service’s Eric was out to trouble shoot and fix our garage door today and did a fantastic job. Do not look any further Mastercraft is the company that you want to use for all your garage door work. Thanks again!!!
Garage door was cracking and bending. Tyler came out and explained the issues very well. He offered us a great deal on the new door and its components, all the while being very patient with our questions. Jesse installed in about 4 hours and offered to make any adjustments we wanted after completion!
Jeff Casey profile picture
Jeff Casey
3 days ago
Mastercraft obviously believes and practices great customer service. Eric is knowledgeable of all things garage doors and follows the CX culture! Thank you!
The team got us scheduled same day! Eric was quick and professional giving our door a tune up. He even helped me sweep out the garage floor while my car was out! Excellent customer service all around.