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Family Owned and Operated
As a Family owned and operated business, our first responsibility is to our families, friends and neighbors in our community. Our guiding principles are to always treat people with courtesy, integrity and respect. We understand that your garage door is not just a door but something that you must pass through in order to start your day, get the kids to school or you to work. MasterCraft’s mission is to make sure you can do just that every day.”
Company History
MasterCraft Garage Door Service, LLC is family owned and operated out of Gilbert AZ. We have been proudly serving the greater Phoenix area since 2007. We take pride in offering quality garage door and opener service repair and new install without charging service call fees just to show up. MasterCraft is bonded, insured and carries an “A” Rating with the Better Business Bureau.
MasterCraft was founded by Stuart Eisler and Stuart Eisler Jr in 2007. Combined they bring over 20 year of garage door industry experience and 40 year in business experience. Together they have used this knowledge to build a culture of quality customer service, professionalism and workmanship on every level of the company. All of MasterCraft’s employees are background checked, go through a rigorous training course and receive ongoing review for performance and customer satisfaction. We are committed to providing unmatched service and workmanship on every project big or small.
MasterCraft Leads in Quality Garage Door Repair
We service Mesa, Gilbert, Chandler, Queen Creek and the greater Phoenix area. Here at MasterCraft Garage Door Service our mission is to provide the highest quality customer service, workmanship and value in all our services. We do this by first training our technician and office staff the two most important principles our business is modeled around, treat people right and with respect. When your garage door or opener stop working it is inconvenient and can be very stressful. We understand this, we not only have the capability to fix these issues quickly but will also help you navigate the, in some cases, many option available for repair and replacement that fit your needs and budget. We are committed to take carry of our customer to the best of our abilities every time we are called on.
Whatever the need, garage door spring repair, door off track, just need a tune up or may you want to update your garage door and opener, MasterCraft has unique and innovative solutions that take advantage of the latest in door and opener technology. Whether you are looking for garage door opener battery backup systems or the look of real wood on a metal door, our professional staff of technicians and estimators can help find the best fit for your needs and budget.
Trusted by Your Neighors for More Than a Decade
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
We have used MasterCraft garage door service for a few years and love their service. It is easy to schedule maintenance and they text you when they are on the way. I would highly recommend MasterCraft. Our tech Keiten did a great job!
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
I am a real estate agent, and mastercraft is the only garage door company I trust to refer my clients. Smooth operation, always on time, affordable prices… I am always nervous, referring different contractors, except for Mastercraft! Always reliable!
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence!I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism.I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!!
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.
We have used MasterCraft garage door service for a few years and love their service. It is easy to schedule maintenance and they text you when they are on the way. I would highly recommend MasterCraft. Our tech Keiten did a great job!
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended.
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door!
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community.
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel.
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try.It was 24 hours from broken garage door to a perfectly working garage door!!
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging.Highly recommend MasterCraft but NOT the Service Plus Home Warranty.
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement.
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs.
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install.
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future.Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them.
Eric did a fantastic install. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric
