Website Terms and Conditions

Last Updated: October 14, 2026

Welcome to www.mastercraftgaragedoorservice.com (“Website”), operated by MasterCraft Garage Door Service LLC (“MasterCraft,” “we,” “us,” “our”). By accessing or using this Website, you agree to these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use immediately.

1. About MasterCraft Garage Door Service LLC

MasterCraft Garage Door Service LLC
1440 W Houston Ave, Suite 6
Gilbert, AZ 85233
Phone: 480-264-0648
Email: service@mc-doors.com
Arizona ROC License: ROC 338642

2. Website Use Only, Not a Service Contract

This Website is provided for informational, marketing, scheduling, and communication purposes only. These Terms apply only to Website use. All on-site services, repairs, installations, estimates, and invoices are governed by our separate Service Terms and Conditions.

3. Eligibility

You must be at least 18 years old and legally capable of entering a binding agreement to use this Website.

4. Intellectual Property Rights

All Website content, including text, images, logos, videos, graphics, downloadable materials, designs, and software, is owned by MasterCraft or its licensors. Users receive a limited, non-transferable license to view Website content for personal use only.

Unauthorized use, copying, distribution, scraping, or modification is strictly prohibited.

5. Prohibited Conduct

You agree NOT to:

  • Use bots, scrapers, spiders, or automated tools
  • Attempt to hack, disrupt, or interfere with Website functionality
  • Upload malware or malicious code
  • Impersonate others or submit fraudulent information
  • Use the Website to harass, abuse, or defraud

6. Accuracy of Information and Content Disclaimer

Website content is provided “as available” for general information only. We do not guarantee the accuracy, completeness, pricing, scheduling, promotions, or availability of services displayed on the Website.

7. Third-Party Links and External Services

This Website may link to external sites such as LiftMaster, Google, Yelp, Facebook, or scheduling and payment partners. These sites are not controlled by MasterCraft. We are not responsible for the accuracy, security, or content of any third-party site. Use at your own risk.

8. Cookies, Analytics, and AI Tools

By using the Website, you consent to the use of:

  • Cookies
  • Analytics tools (e.g., Google Analytics)
  • Call tracking technologies
  • Chat widgets
  • AI tools for optimization, support, and service improvement

Such tools may collect IP addresses, browser types, device information, actions taken on the Website, and related technical data. All data handling is governed by our Privacy Policy.

9. User Accounts (If Applicable)

If the Website allows account creation, you are responsible for all activity under your credentials. We may suspend accounts for violations.

10. No Warranty, Website Provided “AS IS”

The Website is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uptime.

11. Limitation of Liability

To the fullest extent permitted by law, MasterCraft is not liable for:

  • Indirect, incidental, punitive, or consequential damages
  • Loss of profits or data
  • Website downtime or technical failures
  • Damage caused by reliance on Website content
  • Inaccuracies in Website information

Total Website-related liability shall not exceed $100 or the amount paid for Website access (typically zero).

12. Geographic Service Limitations

MasterCraft provides services only within its defined Arizona service areas. Nothing on this Website constitutes a binding offer of service outside that area.

13. User Submissions and Testimonials

By submitting content (reviews, images, comments, etc.), you grant MasterCraft a worldwide, royalty-free, perpetual license to use such content for marketing, testimonials, and internal purposes.

14. Communications Consent and SMS Messaging Terms

By submitting a Website form or contacting us, you consent to receive phone calls and emails from MasterCraft Garage Door Service LLC related to your inquiry or service. Text messages are only sent if you separately opt in, as described below.

SMS Messaging Program

Program name: MasterCraft Garage Door Service Text Messages

How you opt in: By checking the SMS consent box on a Website form, by checking the SMS consent box when booking through our online scheduler, by replying YES to an opt in request text sent by our team, or by texting our business number first.

What we send: Appointment confirmations, technician arrival updates, estimates, invoices, review requests, customer support, and occasional offers.

Message frequency: Message frequency varies based on your service activity.

Cost: Msg & data rates may apply.

Opt out: Reply STOP to any message at any time. You will receive one final message confirming you have been unsubscribed.

Help: Reply HELP for assistance, or contact us at 480-264-0648 or service@mc-doors.com.

Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Consent not required: Consent to receive text messages is not a condition of any purchase.

Privacy: Mobile information and SMS opt in data are never shared with third parties for marketing purposes. See our Privacy Policy.

15. Arizona Contractor Licensing and ROC Notice

MasterCraft Garage Door Service LLC is licensed, bonded, and insured in Arizona.
Arizona Registrar of Contractors License: ROC 338642
Arizona Registrar of Contractors Phone: (602) 542-1525
Website: roc.az.gov

16. Indemnification

You agree to indemnify, defend, and hold harmless MasterCraft, its owners, employees, and contractors from any claims, damages, losses, liabilities, or expenses arising from your use of the Website, violation of these Terms, or infringement of third-party rights.

17. Binding Arbitration Agreement and Class Action Waiver

Any dispute arising out of or related to Website use shall be resolved exclusively through binding arbitration administered under the Commercial Arbitration Rules of the American Arbitration Association (AAA).

No class actions: You agree to arbitrate disputes solely on an individual basis. Class actions, collective actions, and representative actions are expressly waived.

This arbitration provision does not apply to disputes involving Arizona ROC complaints, which must follow statutory procedures.

18. Governing Law and Venue

These Terms are governed by Arizona law. Any permitted court proceedings shall occur exclusively in Maricopa County, Arizona.

19. Changes to These Terms

MasterCraft may update these Terms at any time. Updates take effect immediately upon posting. Your continued use of the Website constitutes acceptance of revised Terms.

20. Miscellaneous Legal Provisions

  • Entire Agreement: These Terms constitute the entire agreement regarding Website use.
  • Severability: If any provision is invalid, the remainder remains enforceable.
  • No Waiver: Failure to enforce any provision does not waive our rights.
  • Assignment: You may not assign rights or obligations without our consent.
  • Force Majeure: We are not liable for delays caused by events beyond our control.
  • Electronic Signatures: Your use of the Website constitutes an electronic signature.

21. Contact Information

For questions about these Terms, contact:
MasterCraft Garage Door Service LLC
1440 W Houston Ave, Suite 6
Gilbert, AZ 85233
Phone: 480-264-0648
Email: service@mc-doors.com