About MasterCraft

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who is MasterCraft Garage Door Service

Who is MasterCraft?

Founded in 2010, MasterCraft Garage Door Service LLC was built on a simple vision — to raise the standard of professionalism, communication, and care in the home service industry.

We believe homeowners deserve more than just a quick fix; they deserve a company that values integrity, transparency, and craftsmanship in every interaction. At MasterCraft, we focus on delivering consistent quality through proven systems, thoughtful processes, and genuine customer relationships.

Our mission is to combine the reliability of a well-structured business with the heart of a family-owned company — creating lasting trust, not one-time transactions. Every decision we make is guided by one goal: to ensure that every customer feels respected, informed, and completely confident in their choice to call MasterCraft.

Company History

MasterCraft Garage Door Service, LLC is family owned and operated out of Gilbert AZ. We have been proudly serving the greater Phoenix area since 2007. We take pride in offering quality garage door and opener service repair and new install without charging service call fees just to show up. MasterCraft is bonded, insured and carries an “A” Rating with the Better Business Bureau.

MasterCraft was founded by Stuart Eisler and Stuart Eisler Jr in 2007. Combined they bring over 20 year of garage door industry experience and 40 year in business experience. Together they have used this knowledge to build a culture of quality customer service, professionalism and workmanship on every level of the company. All of MasterCraft’s employees are background checked, go through a rigorous training course and receive ongoing review for performance and customer satisfaction. We are committed to providing unmatched service and workmanship on every project big or small.

Stuart Eisler Sr. retired in 2025. A special thank you to him from the MasterCraft team for his hard work and vision.

MasterCraft Leads in Quality Garage Door Repair

We service Mesa, Gilbert, Chandler, Queen Creek and the greater Phoenix area. Here at MasterCraft Garage Door Service our mission is to provide the highest quality customer service, workmanship and value in all our services. We do this by first training our technician and office staff the two most important principles our business is modeled around, treat people right and with respect. When your garage door or opener stop working it is inconvenient and can be very stressful. We understand this, we not only have the capability to fix these issues quickly but will also help you navigate the, in some cases, many option available for repair and replacement that fit your needs and budget. We are committed to take carry of our customer to the best of our abilities every time we are called on.

Whatever the need, garage door spring repair, door off track, just need a tune up or may you want to update your garage door and opener, MasterCraft has unique and innovative solutions that take advantage of the latest in door and opener technology. Whether you are looking for garage door opener battery backup systems or the look of real wood on a metal door, our professional staff of technicians and estimators can help find the best fit for your needs and budget.

Trusted by Your Neighors for More Than a Decade

top rated garage door repair
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BBB
4.9
Based on 656 reviews
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Joan Hill
01:00 23 Sep 25
It was great that masterCraft was able to come out on the same day (within a couple of hours of calling). The technician, Dustin, was extremely professional and knowledgeable of the problem we were having and did a great job of explaining the issues to us. He was very diligent in getting the necessary repairs done. I highly recommend MasterCraft for any Garage Door repairs. I wouldn't hesitate requesting Dustin for future service.
Joan Hill
01:00 23 Sep 25
It was great that masterCraft was able to come out on the same day (within a couple of hours of calling). The technician, Dustin, was extremely professional and knowledgeable of the problem we were having and did a great job of explaining the issues to us. He was very diligent in getting the necessary repairs done. I highly recommend MasterCraft for any Garage Door repairs. I wouldn't hesitate requesting Dustin for future service.
Ron Kast
15:23 19 Sep 25
Needed new springs as one broke on my door and would not function. Made a reservation Wednesday night and a technician came out Thursday morning and fixed everything promptly. Excellent service and Dustin is a great technician. Thank you for the quick repair.
Ron Kast
15:23 19 Sep 25
Needed new springs as one broke on my door and would not function. Made a reservation Wednesday night and a technician came out Thursday morning and fixed everything promptly. Excellent service and Dustin is a great technician. Thank you for the quick repair.
K S
01:56 18 Sep 25
I'm very happy with the service I received from this company. The repairman, Dustin, was not only very nice but also extremely knowledgeable. He called before arriving and actually came earlier than scheduled, which was a pleasant surprise. He completed the repair quickly and gave me some helpful suggestions for future maintenance. I would definitely use this company again and recommend it to others.
K S
01:56 18 Sep 25
I'm very happy with the service I received from this company. The repairman, Dustin, was not only very nice but also extremely knowledgeable. He called before arriving and actually came earlier than scheduled, which was a pleasant surprise. He completed the repair quickly and gave me some helpful suggestions for future maintenance. I would definitely use this company again and recommend it to others.
Chuck Beckman
21:35 09 Sep 25
Nigel replaced our old broken garage door opener the next day in a timely manner. He was professional, knowledgeable, and gave clear explanations of all that was needed. I have worked in commercial construction & maintenance for 40 years and know an honest pro when I see one. Use MasterCraft and be assured of excellent work and a reasonable price.
Chuck Beckman
21:35 09 Sep 25
Nigel replaced our old broken garage door opener the next day in a timely manner. He was professional, knowledgeable, and gave clear explanations of all that was needed. I have worked in commercial construction & maintenance for 40 years and know an honest pro when I see one. Use MasterCraft and be assured of excellent work and a reasonable price.
Dan Learned
21:42 02 Sep 25
I had a garage door installed a couple months ago. Everything was ok then I noticed the mounting block was cracking and the bolts were starting to come out. I sent Mastercraft an email with pics attached to show them what was happening. They sent Eric out to see what they could do to fix the problem. He pulled everything down replaced the block and everything is ok now. He said no charge. Mastercraft goes above and beyond to make sure the job is done right and the customer is satisfied. Thank you so much for everything. I highly recommend this company for any repairs or replacement. They are the best!
Dan Learned
21:42 02 Sep 25
I had a garage door installed a couple months ago. Everything was ok then I noticed the mounting block was cracking and the bolts were starting to come out. I sent Mastercraft an email with pics attached to show them what was happening. They sent Eric out to see what they could do to fix the problem. He pulled everything down replaced the block and everything is ok now. He said no charge. Mastercraft goes above and beyond to make sure the job is done right and the customer is satisfied. Thank you so much for everything. I highly recommend this company for any repairs or replacement. They are the best!
Todd Steinhoff
02:54 27 Aug 25
I was treated extremely well by my Garage technician Specialist at Mastercraft Garage Door Service! He replaced my old and aging garage door opener with a brand new state-of-the-art Liftmaster and I couldn’t be any more pleased. It is Whisper quiet and has all the new bells and whistles you can imagine. This new model is perfect for us I am so thrilled with how it works for me and my family. If you are looking for a new garage door opener then give a call to Mastercraft. And ask if they can send Eric White. He is the most courteous guy you’ll meet and does a fantastic job at installing the product. Very skilled and very knowledgeable. You’ll be happy with this company. First Class!
Todd Steinhoff
02:54 27 Aug 25
I was treated extremely well by my Garage technician Specialist at Mastercraft Garage Door Service! He replaced my old and aging garage door opener with a brand new state-of-the-art Liftmaster and I couldn’t be any more pleased. It is Whisper quiet and has all the new bells and whistles you can imagine. This new model is perfect for us I am so thrilled with how it works for me and my family. If you are looking for a new garage door opener then give a call to Mastercraft. And ask if they can send Eric White. He is the most courteous guy you’ll meet and does a fantastic job at installing the product. Very skilled and very knowledgeable. You’ll be happy with this company. First Class!
Mark Watson
22:20 18 Aug 25
Eric was our technician today. He was at our house several years ago to replace the garage door spring which had broken and did a great job that day. Today we needed a new belt for the garage door opener and while he was here fixing that, we also had him install new rollers that were nylon. The door is so quiet now I cannot believe it. Eric knows his stuff and does a job quickly and professionally and I would recommend him to anyone who needs any kind of garage work done.
Mark Watson
22:20 18 Aug 25
Eric was our technician today. He was at our house several years ago to replace the garage door spring which had broken and did a great job that day. Today we needed a new belt for the garage door opener and while he was here fixing that, we also had him install new rollers that were nylon. The door is so quiet now I cannot believe it. Eric knows his stuff and does a job quickly and professionally and I would recommend him to anyone who needs any kind of garage work done.
Susan Haase
20:53 13 Aug 25
I had a garage door emergency at 5 PM. I Was so thankful that Master Craft was able to help me at this hour of the day. Their Technician, Ben, Was in the area and arrived 45 minutes later. He explained my options and fixed the problem by 8 PM. Ben is very knowledgeable, skilled, and friendly. Thank you Master Craft and Ben!
Susan Haase
20:53 13 Aug 25
I had a garage door emergency at 5 PM. I Was so thankful that Master Craft was able to help me at this hour of the day. Their Technician, Ben, Was in the area and arrived 45 minutes later. He explained my options and fixed the problem by 8 PM. Ben is very knowledgeable, skilled, and friendly. Thank you Master Craft and Ben!
Alejandra Carvallo
02:49 12 Aug 25
I accidentally booked two garage door companies at once, and Benjamin from Mastercraft was so kind and understanding when I had to cancel on the spot. If this is how they treat someone who isn’t even a customer yet, I can only imagine their actual service is outstanding!
Response from the owner 03:00 12 Aug 25
Thank you, Alejandra, for taking the time to share your experience. It means a lot to us that you found Benjamin to be understanding and kind. We hope to have the opportunity to serve you in the future!
Alejandra Carvallo
02:49 12 Aug 25
I accidentally booked two garage door companies at once, and Benjamin from Mastercraft was so kind and understanding when I had to cancel on the spot. If this is how they treat someone who isn’t even a customer yet, I can only imagine their actual service is outstanding!
Response from the owner 03:00 12 Aug 25
Thank you, Alejandra, for taking the time to share your experience. It means a lot to us that you found Benjamin to be understanding and kind. We hope to have the opportunity to serve you in the future!
Eric nauhaus
01:38 12 Aug 25
Great service. Very professional and on time.
Response from the owner 01:50 12 Aug 25
Thank you so much for the kind words, Eric! We're glad to hear you appreciated our prompt service and professionalism. We look forward to serving you again in the future!
Eric nauhaus
01:38 12 Aug 25
Great service. Very professional and on time.
Response from the owner 01:50 12 Aug 25
Thank you so much for the kind words, Eric! We're glad to hear you appreciated our prompt service and professionalism. We look forward to serving you again in the future!
Anon Omos
00:31 12 Aug 25
Dustin was fantastic. Very thorough and professional. Answered all my questions. Highly recommend.
Response from the owner 00:50 12 Aug 25
Thank you so much for your kind words! I'm delighted to hear that Dustin provided a thorough and professional experience and was able to answer all your questions. We greatly appreciate your recommendation!
Anon Omos
00:31 12 Aug 25
Dustin was fantastic. Very thorough and professional. Answered all my questions. Highly recommend.
Response from the owner 00:50 12 Aug 25
Thank you so much for your kind words! I'm delighted to hear that Dustin provided a thorough and professional experience and was able to answer all your questions. We greatly appreciate your recommendation!
Chris Frederick
22:00 11 Aug 25
Eric was excellent - explained, repaired, serviced & was nice. Will be using you to service my multiple garage doors in the future.
Response from the owner 22:20 11 Aug 25
Thank you so much for your wonderful review, Chris! I'm delighted to hear that Eric provided excellent service and clear explanations. We're grateful for your trust and look forward to servicing your garage doors again in the future.
Chris Frederick
22:00 11 Aug 25
Eric was excellent - explained, repaired, serviced & was nice. Will be using you to service my multiple garage doors in the future.
Response from the owner 22:20 11 Aug 25
Thank you so much for your wonderful review, Chris! I'm delighted to hear that Eric provided excellent service and clear explanations. We're grateful for your trust and look forward to servicing your garage doors again in the future.
Glenn Beusch
15:07 10 Aug 25
Ben did a terrific job. No hard sell , just results. Door operates better than ever.
Response from the owner 15:20 10 Aug 25
Thank you so much, Glenn! I'm glad to hear that Ben's work brought great results and that your door is operating better than ever. We appreciate your trust in our service!
Glenn Beusch
15:07 10 Aug 25
Ben did a terrific job. No hard sell , just results. Door operates better than ever.
Response from the owner 15:20 10 Aug 25
Thank you so much, Glenn! I'm glad to hear that Ben's work brought great results and that your door is operating better than ever. We appreciate your trust in our service!
Pamela VanDusen
01:50 05 Aug 25
Dustin did a great job repairing and servicing our garage door. We appreciated his professionalism and his commitment to explain everything fully.
Response from the owner 02:10 05 Aug 25
Thank you so much, Pamela! We're delighted to hear that Dustin provided exceptional service and clarity in his explanations. Your feedback truly means a lot to us, and we’re glad to have been of help!
Pamela VanDusen
01:50 05 Aug 25
Dustin did a great job repairing and servicing our garage door. We appreciated his professionalism and his commitment to explain everything fully.
Response from the owner 02:10 05 Aug 25
Thank you so much, Pamela! We're delighted to hear that Dustin provided exceptional service and clarity in his explanations. Your feedback truly means a lot to us, and we’re glad to have been of help!
James Baumann
20:55 04 Aug 25
Benjamin did a great job and in a timely manner.
Response from the owner 21:10 04 Aug 25
Thank you so much, James! We're delighted to hear that Benjamin provided you with excellent service efficiently. We appreciate your feedback and look forward to helping you again in the future.
James Baumann
20:55 04 Aug 25
Benjamin did a great job and in a timely manner.
Response from the owner 21:10 04 Aug 25
Thank you so much, James! We're delighted to hear that Benjamin provided you with excellent service efficiently. We appreciate your feedback and look forward to helping you again in the future.